EBT Apply for "2009 Computer Information System Integration Excellent Solutions" Total Business Assurance System (Oct. 2009)
To summarize the achieving of IT SI in the past ten years, promote experience sharing, and accelerate IT development, "2009 Computer Information System Integration Excellent Solutions" was held jointly by Software Service Department, Ministry of Industry and Information Technology of the People's Republic of China, and Computer IT System Integration Authentication Office.
Goals:
According to the requirement of scientific development, integrating informatization and industrialization, circling economic development mode reforming, this authentication is aiming at promoting IT technology, helping enterprise develop healthily, and realizing therefore supporting other industries.
Name of Solution: Total Business Assurance System
Industry: China Telecom (China Telecom Operators and other
Large Scale Enterprises)
Clients: China Telecom, China Telecom Anhui Branch, China Telecom
Guizhou Branch, China Telecom Gansu Branch, China Telecom Yunnan Branch,
China Telecom ShanxI Branch, Sichuan Public Information Industry Co.,
Ltd., China Mobile Anhui Branch, China Unicom Shanxi Branch
Introduction:
The competition of Communication Market is getting
more and more severe after the reform and regroup of communication
businesses. How to improve management and resource using effect is
an essential topic for China Telecom.
Total Business Assurance System
is an important supporting part for China Telecom Operators. This
system is able of solving customer complaint, failures and service
recovering to improve customer's satisfactory and loyalty, and ARPU
value.
Through dedicated service, our solution has successfully been applied in China Telecom Anhui Branch, China Telecom Guizhou Branch, China Telecom Gansu Branch, China Telecom Yunnan Branch, China Telecom Shanxi Branch��China Mobile Anhui Branch�� China Unicom Shanxi Branch, etc. The soft value totals 30 million, and system integration values up to 110 million.
And this solution was elected as "2008 China Telecom Operation Management Innovative Solution"